How to Influence Today’s Customer with Email Campaigns

Successful marketing requires knowing your audience and putting yourself in their shoes. Exclude customers who don’t want to be emailed To make newsletters effective, the target audience should be studied. Create a buyer persona for your target market. Consider excluding customers who recently purchased an item at full retail value from your newsletter. As a …

How Does Email Throttling Affect Email Marketing?

Email deliverability is a vital component of any email marketing strategy. After all, if your emails don’t get to the inbox, they can’t inspire action. This post will explain email throttling and how to avoid it. Email Throttling Email throttling occurs when a receiving ISP limits the amount of email received from a sender during …

The Advantages of Augmented Reality Marketing

Consumers are becoming increasingly sophisticated, technologically savvy, and motivated to engage and interact with businesses that treat them as such. And those requirements and desires evolve in lockstep with technological advancements. As a result, brands that wish to remain competitive must invest in efficient, effective technology that enhances their connection to their market. Augmented reality …

Your CX Strategy Should Focus on Customer Communication

Have you heard of The Emperor’s New Clothes? The story’s protagonist strutted around in the world’s finest garments. As you may recall, he was completely naked. The public perception of his appearance was vastly different from his perceived public front. Many businesses today are in the same boat. They believe their “super experiences” set them …

How to Keep Your Social Media Content Engaging

Making social media content is always fun, but it becomes tedious when you run out of ideas. But it happens to everyone, even long-time pros. The next time you find yourself stumped on what to post on social media, don’t worry. There are numerous options for social media marketing content. Here are a few. User-Generated …

How to Inform Customers of Bad News

Unfortunate events occur such as flight delays, data breaches and negative press about companies. How you break bad news to customers can save or destroy the relationship. Here are some tips for navigating this delicate dance. Speak quickly and clearly Giving bad news to customers requires extra care. “Improper handling could worsen a situation,” said …

4 Instagram Posts to Grow Your SMB Brand

Instagram is a powerful marketing tool for ecommerce businesses. Instagram attracts a young audience that is increasingly willing to engage with brands and even buy products directly from Instagram. 90% of Instagram users follow a business, and two-thirds say Instagram allows them to interact with brands. While there are numerous post formats to try, these …